Pharmaceutical water

•Verification and Training

•Unless otherwise agreed, the warranty period is generally 12 months after the RO or VC machine has accumulated 8000 hours of operation or SAT.

•During the warranty period, any problems or malfunctions that occur to customers under normal usage conditions will be subject to free maintenance and on-site service.

•We promise to provide 5-year operation data tracking and free technical support for the devices we sell.

•Regularly track and promptly correct the operational data of the water system.

•Take a water sample once a year to the laboratory for detailed analysis.

•Technical support includes two types of services: telephone support and on-site support, which are used to assist users in ensuring timely resolution of equipment failures.

Medical pure water

•Regular inspection of equipment

•Fault repair - respond within 30 minutes and provide technical support. If on-site problem solving is required, our company will send engineers to the site within 4 hours to repair the equipment

•Operation training and technical support

•System upgrade and renovation - free upgrade of application software to the latest version within 5 years

•Water quality testing and verification